"Why would I want to read blogs and learn about what some high schooler had for breakfast?"
I've heard this too many times from professional colleagues who seem to take Andrew Keen's view in The Cult of the Amateur, that all that blathering from anyone who wants to speak isn't necessarily a good thing. And as those of us who watch social media know, organizations far and wide have responded to the scary no-one's-in-control reality first surfaced by the Cluetrain Manifesto (1999) with trepidation and concern. [Cluetrain Wakeup Message to Organizations: No organization or individual is in control of their
marketing conversation anymore now that customers, employees and
whackos can blather very loudly in cyberspace and can influence anyone who likes what they have to say, regardless of its veracity or tact.]
Despite their hesitation, however, anecdotal evidence in my corner of the world points to the fact that organizations are beginning to experiment with models for how to move beyond the "control paranoia" to leverage the power of social media for their stakeholders. Nowhere does the potential for social media seem as great as in the marketplace for trade and professional associations, yet association executives are generally as conservative, if not more so, than other business
execs when it comes to their comfort zone on sharing the
megaphone. And it's for this reason that I give ASAE & The Center for Association Leadership, credit for helping take a leadership position with their members to help them figure it out. This month's ASAE monthly magazine includes a special Social Media supplement which has some excellent articles, including a cover story article by Keen himself.
[In the rest of the article (1722 words) I discuss Keen's article and look at what Associations are doing (and not doing) in social media adoption.]